Online Reviews

Marissa does not return calls, she avoids people face to face , horrible customer service!

Great Customer Service

I enjoy working with this company. They always answer any concerns I have in a short amount of time. I recommend them to you!

I called this morning about adding another vehicle to my policy and it was handled quickly and professionally with proof to take to the dealer tomorrow. Love the service.

Extremely helpfull,knowledgeable, and friendly.

We have had Lillie-Couch Insurance for many years. Everyone is very helpful and courteous. Love this place.

Lillie-Couch Insurance was quick to respond to my request for property insurance. I have a lot of unique out-buildings, and they were able to cover all of my needs with a positive can-do response.

The Rosewood Goldens

Lillie-Couch Insurance was quick to respond to my request for property insurance. I have a lot of unique out-buildings, and they were able to cover all of my needs with a positive can do response.

Very friendly and helpful

So glad I made the switch over 10 years ago. Has not only saved me money but always a pleasure to work with 😊

Love this insurance company! Got the best rates around! Great Service and friendly helpful staff. If you need insurance you need Lillie-Couch.

Marissa finds the best insurance for my needs! She is always ready if any need arises! Way to go Marissa!!!!

I always get quick and pleasant service from Lillie Couch insurance, they are always helpful in answering my questions

Everything! The staff is amazing and very helpful. They have helped me so much since we have been with them. They seem to go out of their way to help you with any needs.

We have both personal and business insurance with Lillie-Couch and we highly recommend them!

Marissa was able to save me money on insurance, improve my coverage, and provides great customer service. I highly recommend.

They were so quick and found us some great rates. Awesome to do business with.

Excellent service, quick responses when there needs to be a policy change, very personal company that works to get the best coverage that is affordable. We have been very satisfied with our service! Thank you Marissa!

Fast and very friendly service. Highly recommend!

It's nice having an agent that looks out for me. Lillie Couch Insurance is very responsive to my inquiries and needs,

Thank you for your timely response to my insurance question. It was so appreciated.

FIRST CLASS CUSTOMER SERVICE - Over the past 15 years we have unfortunately been required to leverage our Home and Auto insurance. Fortunately and thankfully during those events we had Marissa and Lillie - Couch, who know how to treat customers and provide the support and service needed when the unfortunate happens. Respect + Trust + Service = Loyalty!

I have had great results with Lillie - couch insurance.. and very wonderful staff to work with!!

We have always been very satisfied and confident in Lillie-Couch Insurance. We are fortunate to have this business in the Clear Lake Community.

We have always been extremely satisfied with Lillie-Couch Insurance. It is so nice to have a "Home Town" agency to do business with.

We have been with this company for many years..we started with Neil and continued with Marissa. Marissa is so great to work with. She answers my emails promptly and always has the perfect suggestions. She works hard to find us the best insurance options and prices..we have lots of "stuff to be insured" Marissa..you ROCK!!!

Marissa is awesome to work with! Been with her 4 years now:)

Marissa easily found me my insurance for owning my office building, thank you!

I have been with Lillie - Couch Insurance for a long time. First with Marissa's father. I have had great customer service with both of them over the years and Marissa is always there for me and my kids when we have questions or changes in our policies. Thanks for being there for us Marissa!!

we have had our insurance with this company for 19 years. We love dealing with Marissa she is the best and takes the time to answer questions and explain things that we don't quite understand. we will continue our insurance for our home/autos with Lillie-Couch Insurance.

They were great and very fast with helping me. Marissa is amazing and very helpful! Will be a customer for life!

Marisa at Lillie-Couch agency is the BEST! She is quick to return calls and her attention to detail and knowledge of our policies as phenomenal. I would recommend Lillie-Couch without reservation. Thank you

Lillie-Counch Insurance is awesome! I am 20 years old and they made getting car insurance on my own for the first time very easy, simple, and affordable! Will definitely stay with them!

Lillie-Counch Insurance is awesome! I am 20 years old and they made getting car insurance on my own for the first time very easy, simple, and affordable! Will definitely stay with them!

We have been with Lillie Couch insurance for years. First with Neil and now with Marissa. They have have always done there best to get us the coverage we need at the best possible price.

I have been with the Lillie-Couch Insurance Agency for many years and I must say they are phenomenal to work with. Marissa and Paula are always quick to respond to my needs. I highly recommend the Lillie-Couch Insurance Agency to anyone who is looking for exceptional and quality service.

My self and my family have been with Lillie-Couch Insurance for along time.They are very helpful. We bought our first home this year and they were very helpful with helping us find the best home owners insurance.

I have gotten great service with first Neil and now Marissa, and they have always found me the best insurance with the lowest price. I will be sticking with this company for all my insurance coverage needs!

Marissa has always give us great service! We're so pleased with her timely responses 🙂